- Certified Professional Trainer for Train the Trainer through the course accredited by NABET (National Accreditation Board for Education & Training).
- Certified Soft Skills trainer through a course accredited by SQA (Scottish Qualifications Authority).
- 7 years in Sales & Marketing
- 4 years in Data processing and Project Management as Project manager
- 9 years in Voice & Non – voice International & Domestic BPO’s in the capacity of a Trainer to Head of Training Department